How to fix pit boss err code? The definitive guide

Last Updated on: 3rd November 2023, 08:47 am

Pit Boss is one of the leading brands in the bbq industry. Their products are usually designed to be user-friendly and budget-friendly at the same time.

Pit boss smokers can smoke as well as the charcoal smokers, which is why they are loved by the old school pitmasters.

Despite being user-friendly, you can face some error codes while using pit boss grills.

These error codes usually signal a specific malfunction, which makes it easier to fix the issue because you don’t have to find the cause of the issue.

One of these error codes is err. Today we are going to discuss what an error is and how to fix it.

“Err” is one of the common error codes on a Pit Boss Grill. which usually signals a malfunction of the meat probe. here is our article on how to use pitboss boss meat probe

You can fix it by cleaning your grill’s temperature probe and making sure it is connected correctly to the receptacle on the power panel.

Honestly, it is really frustrating when you plan the BBQ, invite your family and suddenly an error code appears on the grill.

I can feel you because I have been there and today I am going to dilute all of my experience into this guide to make sure you never have an issue with fixing it again.

Let’s get started.

how to fix pit boss err code

Usually, there is no expected time for the error code to appear on your grill.

It can appear suddenly and stop your pit boss grill from functioning.

It makes it even more terrifying when you don’t do anything wrong, but still have to face it.

In the case of the old-school charcoal smokers, you just had to crank up some charcoal to produce heat and put in some wood chunks for smoke, and boom , you are done.

It is one of the best benefits of the charcoal smoker because you have control over the process.

But in the case of pit boss grills or any electric grills, the issues can appear suddenly.

In addition, there are several error codes and you might not even remember which error code signals what issue.

which makes the situation even worse.

In the case of Err , it simply signals that the meat probe of your grill is not working correctly.

Then you have to figure out the cause and fix it. The Err code is similar to the Er1 code to some extent if you are familiar with the latter one.

If you are a beginner, or especially if you don’t have experience with using electric grills, then it might be really overwhelming to see a simple three-digit code stopping you from grilling.

But it is easier to fix than it sounds . But there is a caveat! If you are a complete beginner or not a very tech-savvy person, then you should hire a professional to fix it for you.

Moreover, you should have a look at your user manual before starting the fixing process.

Here is a step-by-step guide to fixing the error code on your grill.

Disconnect from the power outlet

As discussed above, pit boss grills are a type of electric grill.

So they work by using electricity as a fuel source for the production of heat .

So, if you have an Error Code, you must first disconnect it from power in order to fix it.

After you have disconnected your grill from the power supply, you should wait for it to cool down.

It usually does not take long to cool down, but it is better to do so to avoid getting injured during the repair process.

Clean the grill with a vacuum cleaner

After the grill has cooled down, take a vacuum cleaner and clean the bottom of the grill along with the meat probe.

Typically, it will remove any dirt and debris on the meat probe and no error code will be displayed.

Personally, I like to check my grill for the error code at this point.

Maybe I am too impatient, but most of the time it gets fixed.

If it doesn’t, then unplug the grill and follow the process to make sure that the error is fixed.

Empty the pellet hopper

If your error code has not been fixed by now, then we need to dig deeper.

First of all, you have to empty the pellet hopper because in most of the pit boss grills, the power panel is located at the bottom.

So we have to turn the grill over or place it on its side to fix it.

In case you don’t know where a pellet hopper is located, it is a box located at the top left of the pit boss grills.

It is used to store the unused pellets.

You need to empty it of any unused pellets and preferably store them in a bag for some time.

After that, you need to remove your cooking racks and clean the burn pot.

A burn pot is a small hole located below the racks where pellets are burned.

Related: Pitboss Erl code ! What does it mean and how to troubleshoot it

You need to make sure that there is no ash or debris left in the burn pot.

Access the control panel

After you have emptied your hopper, you need to access your control panel to fix it .

The control panel is usually located at the bottom of the pit boss grills.

You can turn the grill over or put it on its side to start fixing it.

After that, you need to unscrew the screws to access the control panel.

Usually, there are several screws and seals to make sure that your control panel is not exposed to water or other environmental factors.

Troubleshooting the meat probe

After you have located the control panel, you need to check if the meat probe wires are connected correctly.

If they are connected correctly, then check if they are connected loosely.

If so , then detach them and reconnect them again.

After that , you need to clean the meat probe of any debris or dirt.

You can use a mixture of water and vinegar for this purpose.

You can just run the mixture over the meat probe and it will remove any grease buildup. Then make sure that it is dried completely.

If your meat probe is rusted or has physical damage, then it is better to replace it .

It will not cost much, but it will be worth every penny spent because the grilling process is dependent on the proper functioning of the meat probe.

Reassemble the grill

After you have performed all the steps mentioned above, you should consider assembling your grill.

You need to put back the cooking racks and pellet hopper and tighten the screws on the control panel.

Make sure that it is dried and assembled correctly.

After that, turn on your grill and check if the error code is gone.

In most cases, it will fix your error code and you should be able to grill again. If not, then hire a professional to do it for you.

Pit boss customer support can also be helpful, but usually it takes longer to respond.

you can check out our article on pit boss grill troubleshooting for more information

What are the causes of errors on a pit boss grill?

Hopefully, by now, you should have fixed your grill and might be prepared to grill again.
But wait a moment, do you want to go through this process again?

I can hear you, obviously not. So it’s better to know the causes of this error and make sure to avoid them so you don’t get this error in the future.

Usually, there are several causes for the malfunctioning of the pit boss grill.
However, the error code is usually caused by a faulty meat probe and poor cleaning.

What does error 2 mean on a pellet grill?

this error is related to the temperature of the pit boss grill. it simply means that the grill cant reach the set temperature or its fluctuating .


You need to make sure your meat probe is working correctly to avoid getting this error in the future.

The Error Code is a common error code on pit boss grills.

It is usually caused by the meat probe malfunctioning and poor cleaning.

We hope this guide has helped you fix this error on your grill. If you want to read more then check out our guide on Can you put pyrex in a smoker?

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